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Privacy Policy

 

Last updated: September 2025

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At Blue Collar Recovery, your privacy and trust are essential. This Privacy Policy outlines how we collect, use, and protect your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

What Information Do We Collect?

 

Information You Provide

 

We collect personal information you share voluntarily, such as:

  • Name, email address, and phone number (via contact forms or email)

  • Information submitted during appointment booking or intake forms

  • Coaching-related details during sessions, if applicable

This information is used strictly to:

  • Respond to your inquiries

  • Provide coaching services

  • Improve your experience with us

You may choose not to provide some information, but it may limit access to services.

 

Session Notes & Coaching Records

 

We may keep brief, secure notes from coaching sessions to support continuity of care. These records:

  • Are stored digitally in secure, password-protected environments

  • Are never shared without your written consent

  • Are accessible to you upon request, and may be deleted at your request

 

Information Collected Automatically

 

Like most websites, we collect non-personal technical data including:

  • IP address

  • Device/browser information

  • Referring/exit pages

This data helps us improve the website's performance and security.

 

Third-Party Services

 

We use secure third-party tools to operate the business, including:

  • Wix (website hosting and forms)

  • Calendly (appointment scheduling)

  • Google Forms/Workspace (intake forms and email)

Each of these services has its own privacy policies. We encourage you to review them:

  • Wix Privacy Policy

  • Calendly Privacy Policy

  • Google Privacy Policy

We do not sell or rent your personal information to third parties.

 

Use of Your Information

 

We use your information to:

  • Communicate with you about services, sessions, or updates

  • Provide and improve coaching services

  • Respond to legal or safety-related obligations

 

Your Rights Under Canadian Law

 

You have the right to:

  • Access your personal information

  • Correct, update, or request deletion of your data

  • Withdraw consent at any time (unless prohibited by law)

To exercise these rights, contact: [Your email address]

 

Security Practices

 

We take security seriously. All digital information is protected using industry-standard encryption and authentication protocols. In the event of a data breach, we will notify affected users promptly.

 

Email Use and Limitations

 

We may communicate with you by email, but please remember:

  • Emails over the internet are not 100% secure

  • Do not send highly sensitive information via email

  • You can always request a phone call instead

We will never email you marketing material without consent.

 

Confidentiality and Coaching Ethics

 

As a trauma and addiction recovery coach, confidentiality is a core value. Everything discussed in coaching is kept private, except in rare cases involving:

  • Risk of harm to self or others

  • Legal obligations (e.g., court order or subpoena)

We are not licensed therapists and do not offer clinical diagnosis or treatment. Our services are intended to support—not replace—mental health professionals.

 

Outside Links

 

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal data.

 

Updates to This Policy

 

We may revise this Privacy Policy as services evolve. The latest version will always be posted here with the updated date at the top.

 

Contact

 

Questions? Concerns? Want to access or delete your information?

 - Colin@bluecollarrecovery.com
- (778) 990-6300

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